| | What if my item is broken or unsatisfactory? What if I just don't want it any more? We want you to be happy. If you are not happy with an item you have ordered, return it to us within 14 days and we will give you a refund (excluding the postage). If a video is faulty or a book damaged, return it to us at Orca Publications, Berry Road Studios, Berry Road, Newquay, Cornwall, TR7 1AT, UK for a replacement.
You must send the item back it its original condition and packaging and Recorded Delivery.
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